|   | 
		
		
			
				| 
				
				 | 
			 
			
				| 
				 
				Volume 13 Number 3 
				 
				Guest Editor: Dr Hesham Magd (Associate Dean for Quality 
				Assurance & Accreditation, Faculty of Business and Economics, 
				Modern College of Business and Science, Oman) 
  
					
						
						
							
								
								
								
								Application of Text Mining 
								to Analyze Customer Opinions on Social Media 
								Rolou Lyn R. Maata, Aaron Paul Pineda, Ferdinand 
								J. Epoc, Ronald Cordova 
								pp. 1-9 
								 
								
								Assessing the Significance 
								of Corporate Social Responsibility Actions to 
								Achieve Sustainable Business and Organizational 
								Performance during the COVID-19 Pandemic in Oman 
								Hesham Magd, Henry Karyamsetty 
								pp. 10-24 
								 
								
								Challenges and 
								Opportunities of Block-chain Technology in Food 
								Supply Chain in Egypt 
								Habiba S. Elrouby, Ahmed Ismael 
								pp. 25-32 
								 
								
								Characteristics, 
								Challenges, and Opportunities of Vaccine Cold 
								Chain 
								Tianran Ren, Jun Ren, Ben Matellini, Sam Tammas-Williams 
								pp. 33-43 
								 
								
								Commitment of Higher 
								Educational Institutions to Sustainability 
								Agenda: Comparative Study of GCC and ASEAN 
								Hesham Magd, Ilya Bystrov 
								pp. 44-56 
								 
								
								Corporate Governance Best 
								Practices aligned with Oman Vision 2040 – The 
								Way Forward 
								Abdul Aziz Mubarak Al Sinani, Ayyappan 
								Palanissamy, Hesham Magd 
								pp. 57-69 
								 
								
								Current Issues and 
								Emerging Trends in Logistics and Supply Chain 
								Management in Oman  
								Hesham Magd, Benson Ruzive 
								pp. 70-80 
								 
								
								E-Learning Challenges in 
								Private Higher Education Institutions During 
								Covid 19: The Case Study of MCBS 
								Hesham Magd, Muthla Al Busaidi, Ahmed Nzomkunda 
								pp. 81-91 
								 
								
								E-commerce Disputes and 
								Digital Justice Platforms – A Developmental 
								Perspective 
								Hesham Magd, Ayyappan Palanissamy 
								pp. 92-103 
								 
								
								Entrepreneurial Skills in 
								the New Normal: A Review of Literature 
								Hesham Magd, Siraj K Kunjumuhammed, Ravi 
								Thirumalaisamy 
								pp. 104-112 
								 
								
								Evaluate The Role of 
								Leadership in Crisis Management: A Field Study 
								in Psychiatric Hospitals in Egypt 
								Aiman El Gharib, Enas Elnahas 
								pp. 113-123 
								 
								
								Impact of Entrepreneurship 
								Education on Entrepreneurial Perspective in Oman
								 
								Raihan Taqui Syed, Hesham Magd, Dharmendra Singh 
								pp. 124-134 
								 
								
								Impacts of Covid-19 on 
								Developing Countries: A Comparative Study on 
								Foreign Trade Between China and Egypt 
								Mahmoud A. Hammad, Hussein Magdy Elhusseiny, 
								Dina Adel Hammad, Matevž Obrecht  
								pp. 135-146 
								 
								
								Inclusion of Human Factor 
								Perspective towards Ensuring Quality in Accident 
								Investigation Reports: A Case Study Approach in 
								South Asia 
								Bikal Jha, Jaya Sangeetha 
								pp. 147-163 
								 
								
								Investigating the Impact 
								of COVID-19 on the Logistics Sector: A Case 
								Study on Egypt 
								Engy Bayoumi, Jilan Keshta, Sara Elgazzar 
								pp. 164-172 
								 
								
								Knowledge Transfer from 
								Retiring Employees in Public Sector in Oman: 
								Challenges and Issues 
								Venkat Ram Raj Thumiki, Hesham Magd 
								pp. 173-188 
								 
								
								How Can We Ensure the 
								Supply of More Sustainable Palm Oil 
								 
								Miša Gabor, Matjaž Knez, Matevž Obrecht 
								pp. 189-203 
								 
								
								Challenges and 
								Opportunities of Using Blockchain in Supply 
								Chain Management 
								Ronald S. Cordova, Rolou Lyn R. Maata, Ferdinand 
								J. Epoc, Marwan Alshar’e 
								pp. 204-217 
								 
								
								The Factors Influencing 
								Tourist’s Choice to Select Various 
								Transportation Modes in Oman 
								Fathima Kamila Mohammed Kamal, Abdelbaset 
								Ramadan Queiri 
								pp. 218-231 
								 
								
								The Impact of CSR on 
								Employees’ Engagement. A Study on SMEs in Egypt 
								Mohamed Mostafa Saad, Hazem Rasheed Gaber, 
								Ashraf Adel Labib 
								pp. 232-244 
								 
								
								The Impact of Service 
								Quality on Customer Satisfaction and Loyalty in 
								Luxury Hotels in Muscat 
								Sammy Said Saud Al-Shidhani, Raja Tumati 
								pp. 245-257 
								 
								
								The Influence of 
								Transformational Leadership on Psychological 
								Empowerment of Omani Civil Service Agencies’ 
								Employees: A Conceptual Model 
								 
								Adil Al Kindy, Hesham Magd 
								pp. 258-282 
								 
								
								The Relationship between 
								TQM, Knowledge Management, and Innovation: A 
								Framework to Achieve Organizational Excellence 
								in Service Industry 
								Hesham Magd, Mohammad Ansari, Saurav Negi 
								pp. 283-296 
								 
								
								The Role of Big Data 
								Analytics for Enhancing the Internet of Things 
								Applications in Megacities: The Case of Traffic 
								Optimization and Control 
								Islam Hassanin, Aya ElGarhy, Sobhy Mostafa 
								pp. 297-306 
								 
								
								Trends and Practices of 
								Reverse Logistics in Electronic Industry: A Case 
								Study of Samsung Company 
								Alaa Abdelshafie, Tarek Fatouh, Mostafa Rashid 
								pp. 307-319 
								 
								
								Virtual Supply Chain and 
								Countries Legal Framework: Literature Review and 
								Institutional Implications 
								Hossam Omara, Trevena Ayman Halim, Tarek Madkour 
								pp. 320-322 
								 
								
								Women Entrepreneurship in 
								Oman- Possibilities and Challenges 
								Hesham Magd, Ravi Thirumalaisamy 
								pp. 323-337 | 
								
								  | 
							 
							 
						
						 | 
					 
					 
				 | 
			 
			
				| 
				 
				   | 
			 
			
				 
				
				  
				
				  | 
			 
			
				| 
				 
				Copyright by GBMR Journal  | 
			 
		 
		 | 
		  |